Public relations
and publicity are often used interchangeably. Although Public relations and
publicity are related, they are not the same thing.
Merriam-Webster’s defined publicity as:
· Something that attracts the attention of the public.
· Attention that is given to someone or something by newspapers,
magazines, television news programs, etc.
PR practitioners might define publicity as news coverage, feature stories, executive interviews and speaking
engagements. Truly, publicity can be great values for brands, building
awareness and gaining exposure.
While above is very correct of publicity, but it cannot be same
meaning for public relations. Public
relation is a deliberate or a strategic communication process that builds
mutually beneficial relationships between organizations and their publics. This
public could either be internal or external. Public relations can also
be defined as the practice of managing communication
between an organization and its publics. Public relation is not one end show,
but a mutually benefited relationship between an organization and its publics.
PR experts are responsible for a brand’s image, reputation and
its business results. Publicity is only one aspect of a
PR strategy. Attempt will be made in some other post to clearly discuss various
PR strategies available to practitioners.
Here are additional differentiators between PR and Publicity:
- Messaging
and identity: Perhaps the most important duty of a PR
person is crafting core messages. They can get to the heart of a brand’s
identity and establish what sets it apart from competitors. PR develops a
brand’s language and personality. Tailored made messages are crafted for
brand’s marketing. Marketers can then use their framework to craft
advertising messages.
- Content
and storytelling: PR teams work
alongside marketers to develop compelling and relevant contents. Their
goal is to tell a brand’s story and encourage interaction from consumers.
In most cases, these interactions translate to product knowledge, sales
and eventually profits for the organization.
- Reputation
building and image management: It is the duty of a PR
person to monitor a variety of communications channels to avoid negative attention
for the brand. PR teams must ensure that a brand’s reputation remains
positive and intact. Teams must decide whether and how to respond to
negative comments and ensure that the positive outweighs the negative.
Constantly, the team must ensure the communication channels carry what
translates into good image making for the organization at all times.
- Competitive
analysis: PR teams must understand what their
competition is saying about their brand and how they are getting their
messages out.
Sometimes monitoring competitors presents an opportunity for
publicity. Mostly, it informs decisions about PR campaigns, messages and
content as well as review of strategies.
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