Are you sending out press releases
and waiting for the media to write about you? Are you wondering how you can
integrate social media with public relations? As professional PR experts, these
among other things are involved in our daily tasks.
Instead of waiting for the media to
write their story, as organizations media eyes and mouth piece, share those
stories via social media platforms. More especially, those platforms activities
are coordinated by you. Try these few thoughts of mine.
1. Include social sharing
If you need to write a press release,
find a way to support and extend the message via social sharing.
In Nigeria and worldwide today, keep
in mind that journalists rely heavily on Twitter, Facebook, WhatsApp and other
platforms to source and research stories. When you share your story socially,
you are meeting them where they are instead of interrupting them in their
inbox.
For example, a story about a
charitable contribution would translate very well to video (building up your
YouTube channel). Short video messages appeal more to audiences.
Or you can share data via an
infographic that fans can pin, tweet and share from your blog or Facebook.
2. Create social campaigns around
customer case studies
Most PR teams create customer case
studies to highlight successes and build credibility. This is a powerful tool
in conventional PR.
While some customers’ stories make good
write-ups, most people aren’t willing to invest the time to read long-form
articles. Instead of sharing the full case study on social media, pick out the
key facts from the client’s success story and highlight those across the board.
Many stories are actually more
powerful when told through the right social channel. For example, if a service company
uses video to share a story about how their service is making a difference in
people’s lives.
The next time you’re gathering
customer testimonials and writing case studies, interview your customers
on-camera. You can share the video on YouTube and choose the best quotes to
share on Twitter, Facebook or Instagram.
Infographics have become a popular
way to share data—people are drawn more to images than text. Take some key
metrics from your customer interview and rework them as an infographic others
can share on Pinterest, Facebook or Instagram.
3. Publish on LinkedIn
When CEOs or other executives
actively engage with professional colleagues and customers, they are playing an
important role in building trust with key stakeholders. Yet only a handful of
CEOs are active on social platforms. This needs to change though.
LinkedIn is a good place to start
because it’s the leading social platform for professional networking. Since it
now offers a publishing platform, you or your executives can share content
quickly and know you are reaching the right audience.
4. Offer expert opinions in real time
As industry-related stories break,
social media offers the prime way for you to offer expert commentary and make
an immediate impact on your audience. If you wait for a press release to make
the rounds, you’ll likely miss your opportunity.
For example, when a government
database is hacked or a major story about stolen credit card numbers breaks,
security companies react swiftly on all social fronts. By helping others
understand the situation and offering advice, they’re positioning themselves as
experts, as well as drawing attention to their product or service. This does
not only reaffirm their credibility, it also positions such organization as
industry thought leader.
Before you connect yourself with
specific events in your industry, assess each opportunity as it arises and have
a plan in place for when and how you will respond to certain situations.
In the case of breaking news, proceed
with caution to ensure that you are adding value to the conversation and not
being completely self-serving or trying to capitalize on a tragedy.
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